Answers to Common Inquiries
A：We support comprehensive OEM and ODM cooperation. We can customize product functions, appearance, packaging, brand logo, instructions, etc., according to customer needs, helping customers build their own brand and expand into local markets.
A：We have a professional after-sales team providing 24/7 online technical support. All products come with detailed installation instructions and high-definition installation tutorial videos. If a product malfunctions or parts are damaged, replacement parts will be sent free of charge. We provide remote guidance throughout the disassembly and repair process, efficiently resolving overseas after-sales issues.
A：Small batch trial orders and large batch wholesale orders are supported. Tiered pricing is available for long-term cooperative distributors and medical institutions making bulk purchases, ensuring a stable long-term supply.
A：Our medical beds support multiple professional nursing positions, including supine, raised-back sitting, leg-raising, overall height adjustment, reverse tilt, and zero-gravity nursing positions. They effectively improve patient breathing, promote blood circulation, relieve body pressure, and prevent pressure sores and muscle stiffness caused by prolonged bed rest, meeting the needs of professional rehabilitation nursing.
A：Manual medical beds: Overall height adjustment, backrest lift, and leg lift are all operated by a hand crank. They are sturdy, have a low failure rate, and offer excellent value for money. Suitable for home care and small clinics with limited budgets and low usage frequency.
Semi-electric medical beds: Backrest and leg lifts are electrically controlled via remote, while bed height is manually adjustable. Balancing ease of operation and price advantage, they are the mainstream choice for home-based elderly care and small nursing homes.
Fully electric medical beds: Bed height, backrest tilt angle, and legrest tilt angle are all electrically controlled via remote. No manual operation is required, significantly reducing the workload of caregivers. Suitable for large hospitals, high-end elderly care centers, and long-term rehabilitation care scenarios.
A：Our products feature a simple assembly design, with a simple structure and convenient disassembly and assembly, allowing for installation by a single person. We provide free printed instructions and high-definition installation videos. For bulk orders, we offer one-on-one remote technical guidance to ensure customers can quickly complete installation and put the products into normal use.
A：We provide long-term professional warranty service. During the warranty period, free repair and replacement parts are provided for quality problems not caused by human error.
A：The standard weight capacity is up to 150kg. Customized wider, higher, and heavier beds are also available to suit different heights and weights, and special medical scenarios.
A：Widely applicable to hospital wards, clinics, nursing homes, rehabilitation centers, and home care scenarios, meeting various needs such as long-term bed rest, daily care, and post-operative rehabilitation.